When a new hire fails to meet your expectations, it is easy to put the blame on them. But it’s important to understand that underperformance is often the result of unclearly set expectations, especially when you hire offshore developers and have to communicate across cultures. With that in mind, setting up an offshore development center means more than hiring and detailing the direct responsibilities for each role. It also involves explaining to each team member what is expected of them in other aspects of their professional life.
Why It’s Important to Make Your Expectations Clear
The first month of your work with the offshore team is when the process is established. You need to be prepared that the cultural difference can be a challenge to overcome. Your programmers become an integral part of your company, so you want them to follow its code of conduct and corporate culture, but as someone living in a totally different cultural environment, they may be confused about how things work in yours. Furthermore, with the language barrier, you may discover that certain things you say are understood literally, or quite the opposite, not taken seriously. The faster and more clearly you communicate your expectations, the less time this initial confusion will last.
That’s why, make sure you invest some time during the first week of your project and onboard your newly hired offshore developers, covering the following topics.